F.A.Q.
OCTA.B FREQUENTLY ASKED QUESTIONS
Octa.B is a self-care and wellness company that provides high-quality, natural products designed to improve health, beauty, and everyday living.
Beyond products, Octa.B also offers a business opportunity that empowers individuals to earn income through product sales, team building, and rewards.
💡 With Octa.B, you get the best of both world, wellness for yourself and financial freedom for your future.
Becoming an Octa.B member is simple:
- Pay a once-off membership fee of R100.
- Register online through our website or with the help of an existing OB Member.
- Get access to your personal reseller dashboard, training guides, marketing materials, and your custom referral code.
💡 From day one, you’ll have everything you need to start your journey with Octa.B.
Octa.B offers 8 ways to earn;
- Retail Profits
- Building Bonuses
- Fast-Track Bonus
- Accelerate Bonus
- Quarterly Bonus
- Rank advancement Rewards
- Passive Income
- Promotions & Competitions
- Product Knowledge & Price Lists— Stay informed about every product and pricing to confidently sell and promote.
- Onboarding & Training Guides— Step-by-step resources to get you started and keep you growing.
- Custom Referral Code— Your unique code to share and track your sales and referrals easily.
- Reseller Dashboard— Access your personal dashboard via our website to manage orders, commissions, and team performance.
- Marketing Materials & Customer Support,Ready-to-use promotional content plus friendly support whenever you need help.
💡 We equip you with everything needed to build a successful Octa.B business.
You can place an order by visiting our website, contacting one of your nearest Octa.B reseller, or messaging us directly on our social media platforms.
We deliver nationwide across South Africa using trusted courier services. Delivery usually takes 1 to 4 working days, depending on your location.
Yes, there is a once-off membership fee of R100, which gives you access to the Octa.B Membership Program business platform.
Contact us for details on current pricing and packages available.
Yes , if you prefer, you can collect your order directly from our office after placing it online.
Simply select the “Collect at Office” option at checkout and book for online collection date, or contact our support team to arrange collection.
💡 This saves you delivery fees and gives you flexibility.
You build your team by introducing new people to Octa.B and helping them get started with their own membership.
Share your custom referral code, explain the products and business opportunity, and guide them through their first order or starter pack purchase.
Support your team with training, motivation, and product knowledge so they can grow, because when they succeed, you succeed too.
💡 Consistency, communication, and teamwork are the keys to building a strong, profitable network.
No — your OB Member status remains active.
However, to continue receiving team commissions, you must stay active with at least one purchase or sale each month.
This keeps your team strong and your rewards flowing.
No. As an OB Member, you do not need to purchase any products to start earning. Simply join the OB Membership Program, share your referral link, and start earning commissions on sales made through your link.
We accept payments via EFT (bank transfer), Yoco, and other secure online payment methods. Details will be provided at checkout.
We do not offer refunds; however, we do allow exchange if the product has factory fault. Customers are required to cover shipping fees for exchange. We offer exchanges within 7 days of purchase, provided the product is unused and in its original packaging. Please contact customer support to for more information on this by emailing us; support@octab.co.za.